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Watsons Malaysia is part of the A.S. Watson Group, the largest health and beauty store chain in Asia. Watsons currently sells health and beauty products, along with cosmetics and perfumes at over 350 of its stores in Malaysia, and has come a long way since it opened its first store in Johor Bahru in 1994. In short they go by the term personal care store with its assortment in beauty and health products that's now available online.
With products like skincare,cosmetics, health care, personal care, hair care, men products and more. Watson is also known for showcasing great sales, promotion on brands like L'oreal, Rimmel london, Dove, Maybelline, Sebamed and much more. Watsons too have their own brand called "Naturals".
Also know as the Watsons online store (www.watsons.com). Online shopping at Watsons e-store is a simple straightforward process. Customers purchase products they fancy at the e-store and then decide whether they wish to have the items delivered to their homes or to collect them from a nearby Watsons store. You can also go through their online catalogue and browse through the price list of the product list
If the customer elects to collect his purchases, he will receive a notification via sms and email when his purchases arrive.
A delivery charge is incurred should the customers want to have the items delivered, the actual fee depends on whether the customer is in East or West Malaysia. Purchases above RM150 are delivered free if the destination is in West Malaysia, otherwise RM10 is deducted from the total purchase should the destination be in East Malaysia.
Watsons Malaysia usually throws in mega sales, and discounts on almost everything sold. The pharmacy store chain is also heavily invested in promotions, and routinely offers its products at discounts between 5% and 50%, depending on the items and occasion. It also has a loyalty card programme called the Watson VIP Card, in partnership with Touch 'n Go, a company specialising in smartcards.
Promo code and vouchers>> Watsons also issues e-vouchers and discount promo codes from time to time, so customers will enjoy better benefits.
VIP member card>> Customers who participate in the Watson VIP Card programme earn points with every purchase, which then can be used to pay for Watson products. They also receive special invitations to sales and other events organised by Watsons Malaysia.
Watsons has recently expanded from the brick-and-mortar business model into e-commerce, turning its website into an e-store offering similar products available at its physical outlets.
Customers who shop at the e-store are entitled to several promotions, including buy 1 free 1 and buy 2 free 1 deals, 50% off 2nd similar item purchased, purchase with purchase, and gift with purchase, depending on the products on sale. Customers who have signed up for the Watson VIP Card programme will also receive points from their purchases at the e-store.
Social Media>> You can now be in touch with Watsons Malaysia by following and liking them on Facebook, Twitter, Instagram, Line and WeChat. This way you'll be in touch with them personally.
Customer service>> Watsons Malaysia , is excellent with customer service. If you have any issues or queries you can always log on their website to either drop them an e-mail or if you wish to speak to someone, the phone number is listed in their site
Location and store hours>> Watsons Malaysia has many stores located all across Malaysia, for those of you who wish locate your nearest store can now do so by clicking on the option "store locater" on their website
Career>> Since Watsons Malaysia is expanding you can always check out their career (job) opening available,.